Other policies and programs

As spelled out in our Code of Conduct and Employee Handbook, we apply equal opportunity principles in recruiting, hiring, advancement, training, compensation and retention; treat employees and job applicants fairly and equitably; have a zero tolerance policy for harassment and discrimination; and evaluate people based on their qualifications, demonstrated skills and achievements rather than their race, creed, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, military status or veteran status. We updated our Employee Handbook and Equal Employment Opportunity statement in 2018 to include gender identity as a protected group.

In 2019, Horace Mann adopted a Human Rights Statement that outlines specific actions and policies that demonstrate our respect for the human rights of our employees, customers, community residents, vendors and partners. Our Vendor Code of Conduct states that Horace Mann vendors are expected to conduct business lawfully, and with honesty and integrity — and provides examples ranging from safeguarding information to avoiding conflicts of interest. Our Code of Ethics also outlines our expectations of fairness and transparency in how our employees deal with our educator customers, employees, shareholders and suppliers. In addition, our CEO and Horace Mann employees have signed diversity and inclusion pledges.

Of course, policies and pledges can be seen as only words on paper if they are not linked to programs that help people do the right thing. Our HR helpline gives employees someone to call to discuss specific concerns and situations in confidence. Likewise, we updated our mandatory sexual harassment prevention training and anti-harassment and complaint procedure in 2018 and instituted a new toolkit to help our agents identify and prevent sexual harassment. Employees reaffirm their commitment to the standards outlined in our Code of Ethics during an annual formal training and certification process, and see them in action in our day-to-day operations.